Browsing: Marketing Analytics and Customer Experience

Shared Services & Outsourcing Network (SON) has again surveyed global shared services organization (SSO)/global business services (GBS) practitioners to find out how they are meeting the challenges of the day – in terms of adjustments to operating model, workforce strategy, process automation, and data digitization.

To stay competitive, organizations must automate processes quickly and at greater scale for both customers and employees. Learn why having a low-code development platform with integration capabilities is so essential in accomplishing this goal.

A new generation of low code development solutions is fast emerging and yielding significant bottom-line results. Learn how everyday employees are serving as citizen developers—creating apps on demand, at scale, and in step with IT.

Great experiences are only possible when you bring different departments together. Watch this webinar, brought to you by IDC and ServiceNow, to find out how you can quickly and consistently put the right processes in place, optimize staff levels and operating experiences while accelerating growth, and collaborate through partnerships built on trust.

Whether you manage transport logistics for a local delivery company, a national trucking corporation, or anything in between, it can have a huge impact on your bottom line. Discover the six key areas where smarter, integrated fleet management technology can help you.