Are you ready to zoom past the silos holding your PMOs back and create a streamlined, effective PMO organization? Learn how to: Centralize work intake Consolidate management tools Connect development and operations Unify resource management
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We all have a duty to keep our employees safe and maintain secure, functional workspaces for our people to thrive. This eBook shares our five steps for keeping your workplace safe with smart digital workflows, while also achieving efficient and compliant operations throughout the reopening process.
Throughout this book you’ll see stories from organizations who tackled complex challenges with workflows. While the problems are different, they all pushed forward and took the lead on their own digital transformation and, with the help of ServiceNow, unlocked impressive results
Ensuring employees are fulfilled by their work is key to business success. But Human Capital Managements still lack an employee experience layer that tames enterprise complexity. Read this ebook to hear from industry expert Josh Bersin on how you can deliver a more engaging experience for today’s modern workforce, by combining your human capital management with ServiceNow HR Service Delivery.
With a CRM application, there’s no secret formula. It simply manages most of your critical customer information so that you can see it all in one place. Without leaving the app, you can view contact info, follow up via email or social media, manage tasks, and track your performance, among other benefits. Implementing the right CRM can increase sales efficiency. You can close more deals, boost sales, and improve forecast accuracy.
Good forecasting predicts your revenue accurately. Growth forecasting gives you the insights you need to deliver real growth. In this blueprint, you’ll discover the right tools and tips to help you.
Today’s manufacturers must navigate an environment of ongoing uncertainty. However, manufacturers often lack line of sight and agility across their value chain, resulting in disconnected operations. Download this white paper to learn how every step in your manufacturing value chain plays a role in making your organization more resilient.
As I write this note, businesses across all industries and geographies are wrapping up a year of extraordinary change, challenge, and consequence that few of us could have predicted. While no role is left untouched by our global health and economic crises, service organizations have experienced particular upheaval. Case volume from anxious and confused customers skyrocketed, the move to digital channels surged, and teams navigated an extraordinary shift toward remote work for some employees and new safety protocols for others. All the while, few organizations saw a corresponding influx of resources.
In the current, rapidly changing business climate, maintaining the level of service customers expect can be challenging. Learn how to deliver exceptional service at all times by downloading this eBook which explores five key elements every organisation can incorporate
Retain and attract loyal customers and grow your revenue by increasing empathy, adding the right technology and automating processes. Read Five Keys to Future-Proofing Your Customer Service Success for insights on how your company can ensure the best possible customer service experience in an ever-evolving business landscape.