Browsing: Marketing of Software Development and Automation Tools

Throughout the pandemic, companies of all sizes and across many industries have faced challenges. From shifting priorities and business needs to changing budgets, many have recognized advantages of a more flexible way of working. As a result, companies even in traditional industries have turned to remote freelancers. This research report uses a variety of data to show the value and the potential that remote freelancers are providing to businesses outside of the tech industry and what this means for the broader economy.

Now that 2020 proved people can work remotely and still get amazing work done, customer support and service leaders are making the remote trend permanent. According to a Gartner survey from 2020, 80% plan to increase work from home programs.

Leading enterprises recognize Global Business Services (GBS) can drive service delivery efficiencies. While lines of business have different transformation priorities, GBS can help them align on shared goals across the organization. But, to translate GBS from a concept to reality, you need to develop an agile, foundational GBS model. Read this ebook to learn how to implement, scale, and mature your BS model and how to enable GBS transformation with a foundational digital platform.