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Industrial companies need strong OT cybersecurity programs to deal with today’s sophisticated threat environment. Facilities have become prime tar- gets for ransomware and sophisticated nation-state attacks. Insecure IoT devices, cloud connections, and increased use of remote access have exploded the pathways for attacks on critical systems.

Network segmentation with a next-generation firewall (NGFW) is a critical first step in securing an operational technology (OT) network. Industrial firewalls for OT networks typically demand a tough exterior while also containing specific, purpose- built controls and cybersecurity for unique industrial (non-IT) networks.

Production and personnel safety are critical in industrial control systems (ICS). Industrial networks include IT servers and unique, protocol-driven operational technology (OT) devices. OT security solutions must be customized to be effective in the vast industrial communication protocol environment.

As digital innovation initiatives dissolve the operational technology (OT) network boundaries, from IT networks (also known as the “air gap”), OT networks have become a target of a growing number of attacks.

The benefits of digital transformation (DX) have driven organizations to adopt new technologies that take time to transition into the scope of security operations. Industrial organizations with substantial operational technology (OT), such as industrial control systems (ICS) and supervisory control and data acquisition (SCADA) equipment, are no exception.

Search and Rescue (SAR) operations are made difficult due to severe terrain and weather conditions, especially with unreliable or non-existent communications. Intel, alongside SAR experts and key technology partners, have created a solution which, could prove to be critical when hours, or minutes, can make a difference.

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The Freshservice Benchmark Report (FBR) 2023 considers seven (7) Key Performance Indicators (KPIs) that are widely used in the industry to measure the efficiency and effectiveness of an organization’s service delivery. With endless metrics available for leaders to track and measure, it is critical for service management leaders to know what to track, measure, and benchmark against.

Design and construction firms are faced with a battle against eroding profit margins and challenged to find new ways to remain competitive while mitigating risk. But many AEC firms are facing critical data challenges including: multi-cloud sprawl, document sprawl, jobsite connectivity and uncontrolled sharing of files. This prevents them from keeping up with project deadlines and creating a work environment filled with efficiency gaps.

Organizations usually have a lot of operational tasks that need to be done on a day-to-day basis. Eliminating these mundane and routine tasks with workflow automation puts more time back in an agent’s day, provides relief from workloads, improves service desk efficiency, and streamlines operations. Automated workflow systems also help scale your business with better time management and focus on core business goals.